Fractional COO 

2024- Present

Role includes workload from previous role as Operations Lead (see below)

• Oversee operations and strategy in a fractional executive role.

• Lead marketing and design direction, supervising interns & communications.

• Develop proposals, executive presentations, and workflow systems.

• Lead Omnicure's positioning within the federal Rural Health Transformation Program (RHTP/CMS), developing multi-service proposals and frameworks that reframe the company as community infrastructure — not a point solution — for rural and critical access hospital markets

• Serve as product owner for a proprietary internal operations portal under active development — defining phased build requirements, writing developer briefs, setting feature sequencing, and managing delivery milestones

• Design a phased credentialing and scheduling portal (MVP through scale) covering provider onboarding, document management, hospital assignment, automated compliance reminders, and ops visibility dashboards — eliminating manual coordination as a growth ceiling

• Drive content marketing strategy ("Rural Health, Real Stories") across LinkedIn and Instagram with a batch-first, low-overhead production model designed to double as sales collateral

• Develop tiered hospital proposals with multi-service pricing models, comparison frameworks, and addenda tailored to rural/CAH market constraints and federal program alignment

• Co-manage company's CRM configuration , behavioral email automation design, outreach sequencing, and prospect pipeline architecture

Development & Operations Lead

2022- 2024

• Co-authored federal and commercial proposals, contributing to successful bids.

• Drafted executive presentations and supported strategy implementation.

• Participated in industry conferences and campaigns that generated new leads.

• Provided research and editing for healthcare manuscript publications.

• Conducted market research and competitive analysis.

COVID-19 Response Projects (Operations Team Member)

2020- 2022

• Contributed to Omnicure’s role in the NETCCN (National Emergency Tele-Critical Care Network) initiative during the COVID-19 pandemic.

• Developed a physician credentialing tool with tracking mechanisms for rapid deployment.

• Assisted in onboarding hospitals and managing remote critical care delivery.

Internship

2019- 2020

• Supported contracts, proposals, and early-stage business development.

• Assisted with administrative workflows and operational logistics.